Automation vs. Amplification
5 AUG 2026
Most people on LinkedIn seem obsessed with using AI to make more, faster. The more interesting question (I feel) is what we use the “freed up” time for...
Harvard Business School Assistant Professor Jacqueline Ng Lane distinguishes two areas in which AI impacts creative work:
- Automation (of creative output)
- Amplification (of creative capacity)
Creative output is about producing or realising more, faster, by fully or semi-automating the less cognitively demanding, high-volume, repeatable tasks.
Creative capacity sits at the other end: complex, cognitively deep work, where AI is used to enhance specific human capabilities, like judging competing options or exploring novel solutions to a problem.
We’ve all heard “AI won’t take your job, someone using AI will” a million times. But what does “using” actually mean here? Using AI for automation alone falls short, in my opinion.
I’d put it differently: drawing a clear line between AI automation and AI amplification, and investing strategically in both, will most likely be beneficial in the coming years.
Where would you draw this line? Which parts of your professional life get in the way of your core practice or passion and could benefit from automation? And which parts could be deepened, sharpened, amplified?
I’ve been building tools and systems to automate much of what I broadly consider “painful admin” and “scary bureaucracy”.
At the same time I’m continuously working on expanding my own creative capacity in three major areas so far:
1. Input
Systems to farm, diversify and increase the quality of my creative inputs. Better input usually results in better output. The “raw material” I work with every day (whether that’s a line from a theatre play, a TouchDesigner workflow, or the colour theme of a Moroccan market) thus plays a crucial role in what I can come up with.
2. Connections
Systems for making connections between the seemingly separate. In my personal definition, creativity is the weaving and reassembling of connections, the making of networks. Leveraging AI to help me combine the ideas and materials inside my growing database of stuff has proven very fruitful so far...
3. Provocation
Systems that provoke my (lateral) thinking. Letting go of preconceived patterns and seeing a thing from as many angles as possible is a core aspect of creative making. AI helps me expose my biases and assumptions about how something is or should be (many of which I wasn’t even aware of) on a daily basis now. Imagine discussing the meaning and usage of a teacup-like object with an alien – hell yeah.
None of these systems makes me faster. Nor do they necessarily help me put out “more”. But so far, they often lead to more unusual ideas that lay the foundation for more interesting concepts...
What are your ways of expanding your creative capacity?